This position has been filled. Thank you to everyone who applied.

 
Giant Army is looking for a Community Manager & Administrative Assistant to help with our continued work on Universe Sandbox, a space and gravity simulator with a 93% positive rating on Steam.

As a representative of Universe Sandbox, you will engage with the community in various channels and respond to comments, feedback, and issues. You will also post on social media, create blog posts, and handle support as well as general emails. You will be expected to maintain familiarity with Universe Sandbox and help with other community, administrative, and non-development tasks as they come up.

This is an hourly position with a potential of 25 to 40 hours per week.

Join us. We’re making something incredible that’s unlike anything else.

Your Role

  • Communicate thoughtfully with community, customers, business partners, media, etc. as a representative of Universe Sandbox
  • Manage community and social media
    • Engage with fans (and potential fans) of Universe Sandbox on forums, Discord, social media, etc.
    • Craft messages and post on social media (Facebook and Twitter)
    • Act as a liaison between the community and Universe Sandbox team
    • Respond to comments, feedback, and issues, and synthesize for team
  • Create and maintain text/documents like blog posts, website content, and release notes
  • Provide customer support and respond to emails
  • Maintain familiarity with the Universe Sandbox experience
  • Help with other administrative/non-development tasks as they come up

 

Qualifications

  • Enjoys and is skilled in writing
  • Organized and self-motivated; comfortable working collaboratively and remotely
  • Strong verbal and interpersonal communication skills
  • Experience with customer support
  • Understanding of online communities, social media, and marketing
  • Personable and energized by working with a wide variety of personalities
  • Experience with G Suite (Gmail, Google Calendar, Docs, Spreadsheets, etc.)
  • Core availability Monday-Friday from 11am-3pm PST to interact with the team
  • Enjoys video games; experience with Steam
  • Passion for science, astronomy, and education (and Oxford commas)
  • Familiarity with game or software development is a plus

 

Company Overview

Giant Army is the company behind Universe Sandbox. Our headquarters are in Seattle, Washington, USA, with team members across the United States, Germany, Denmark, and Australia.

Team members enjoy a flexible, collaborative environment that values work-life balance. We pursue the features that get us excited about science, and we do the work so we can share it with others. We strive to create an accessible experience that can’t be found elsewhere.

We believe science and video games are for everyone, regardless of identity, and we’re committed to making an inclusive workplace. We encourage anyone who shares our passion for space to apply.
 

Product Overview

Universe Sandbox is a powerful space simulator that lets you create and destroy on an unimaginable scale. Experiment with gravity, climate, and collisions to reveal the beauty of our universe and the fragility of our planet. It’s more than a game; it’s a way of experiencing and learning about reality in a way that’s never been done before.

Universe Sandbox is available on Windows, Mac, Linux, and VR with mobile and future platforms planned. We’ve sold over half a million copies and have a “Very Positive” rating on Steam with 93% positive user reviews.
 

How to Apply

This position has been filled. Thank you to everyone who applied.